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Stanway in Colchester

Courier and Delivery Scams

  • Beware of emails or texts supposedly from Royal Mail, DPD or other couriers claiming a parcel could not be delivered. Don't be tricked into following the link in these fraudulent messages and providing your personal details or paying for "re-delivery". Ignore these messages and check the status of a delivery using a trusted number or use the delivery company’s official website.

  • A DHL delivery scam asks you to download a parcel tracking app. Do not do this as it installs spyware that will steal your passwords. Whilst this primarily affects Android users and uses DHL this could find its way onto other devices in future.

  • Unexpected Deliveries of Packages by Couriers. If goods are delivered that you have not ordered and are marked with your address you should either refuse to accept the parcel or inform the company that sent it and wait for them to send a courier. Crooks order goods such as iPhones, tablets etc to be sent to someone else's address, wait for them to be delivered, then send someone round to collect it claiming to be from the company that sent it. This is a scam.

See Royal Mail scam examples from their official website.

Contact your bank immediately if you think you have fallen for this type of scam and report it to Action Fraud.